FAQs
- What services do you offer? We offer website creation, Shopify store development, website maintenance, product image creation, social media content creation, social media marketing, YouTube ad management, digital ad management, and brand development.
- Can I make a request even if it's my first time? Yes, of course. We will guide you through the process in an easy-to-understand manner, so please feel at ease.
- Is it okay to just consult? Yes, that's fine. Please tell us your requests and concerns during a free consultation.
- Are your prices fixed? It depends on the service content. Simple tasks have a fixed price, while website creation and brand development are quoted based on your requirements.
- What payment methods are available? Basically, we will inform you of the payment method after consultation. We will respond flexibly depending on the content.
- Do you have a monthly plan? Yes, we offer a monthly support plan. We provide continuous support for operation, updates, and improvements.
- Are there any contract period restrictions? It varies depending on the content, but we try to be as flexible as possible. We will provide details during the consultation.
- What is the turnaround time? It varies depending on the content and scale, but simple tasks can be handled in a short period. For creative projects, we will provide an estimated timeframe after consultation.
- Can you handle urgent requests? We will do our best to accommodate them. If your request is urgent, please let us know when you contact us.
- Is it okay if I'm not very good at Japanese? Yes, that's fine. We will communicate clearly and carefully.
- Is support available in English? Yes, support in English is available.
- What industries do you support? We can support a wide range of industries, including restaurants, salons, retail stores, sole proprietorships, and service industries.
- What is included in website creation? We propose designs, page structures, mobile responsiveness, basic user flow design, and inquiry flow, among other things.
- What is included in Shopify store development? We perform theme settings, product registration, basic page creation, and propose configurations as needed.
- What is website maintenance? It is a service to continuously manage your site, including text revisions, image replacements, minor updates, and operational support.
- What can you do with product image creation? We can design product images, adjust backgrounds, and create visuals for advertisements.
- What is social media content creation? We create images and text that can be used on platforms like Instagram and TikTok.
- What is social media marketing? It is planning, operation, and improvement support aimed at increasing awareness and attracting customers through social media.
- What does YouTube ad management entail? We provide configuration proposals and operational support for utilizing video advertisements.
- What can you do with digital ad management? We provide proposals and operational support for utilizing online advertising tailored to your objectives.
- What is brand development? We organize logos, design directions, and how to present your brand, supporting the creation of a consistent impression.
- What is included in YouTube channel operation support? We support channel settings, thumbnail creation, video editing, and improvement of presentation methods.
- Can I see samples of service pages, images, and videos? Yes, you can. We will provide examples and images of our work as needed.
- Can you make revisions? Yes, we will make revisions depending on the content. The scope and number of revisions will be communicated in advance.
- Can I change the content midway through the process? We will accommodate this as much as possible. Please consult with us depending on the progress.
- Can you create smartphone-compatible websites? Yes, we create designs that are easy to view on smartphones.
- Do you handle SEO measures? We can handle basic structure and presentation. For detailed SEO measures, please consult us depending on the content.
- Can even small businesses make requests? Yes, of course. We will propose solutions tailored to small businesses and sole proprietorships.
- Is there anything I need to prepare before making a request? It would be helpful if you have an idea of what you want, reference sites, and photos or text you want to use. However, you can still consult us even if you don't.
- What should I do first? Please contact us first. After hearing your requests, we will guide you through the optimal process.
